Privacy Policy

1 Introduction

Welcome to Purple Balloon ("we," "us," or "our"). We are a balloon decoration business based in Sammamish, Washington, serving Seattle and the greater Eastside area. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or contact us regarding our services.

By using our website or submitting any form, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website.

2 Information We Collect

Information You Provide Directly

When you contact us through our website forms, you may provide:

• Contact information — your full name and email address
• Event details — event date and time, event location
• Preferences — indoor/outdoor setting, type of decoration package, type of event
• Additional information — any notes or special requests you choose to share

Information Collected Automatically

When you visit our website, we or our third-party service providers may automatically collect:

• Log data — your IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages
• Device information — the type of device and browser you use
• Cookie data — see our Cookies section below for full details

Information We Do Not Collect

We do not collect payment card information directly through our website. Any payments are handled through secure third-party processors. We do not knowingly collect sensitive personal information such as social security numbers, government IDs, or health data.

3 How We Use Your Information

We use the information we collect for the following purposes:

• Responding to inquiries — to reply to your consultation or estimate requests
• Service delivery — to plan and coordinate balloon decoration services for your event
• Communication — to send you updates, confirmations, or follow-ups related to your booking
• Website improvement — to understand how visitors use our site and improve the user experience
• Legal compliance — to comply with applicable laws and regulations

We do not use your personal information for automated decision-making or profiling, and we do not send unsolicited marketing emails without your consent.

4 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. A cookie is a small text file stored on your device when you visit a website.

Types of Cookies We Use

• Essential cookies — necessary for the website to function correctly (e.g., your cookie consent preference stored in localStorage)
• Analytics cookies — help us understand how visitors interact with our website (e.g., page views, traffic sources). We may use Google Analytics or similar services.
• Performance cookies — used to improve site load times and functionality

Your Cookie Choices

When you first visit our website, a cookie consent banner will appear. You may choose to Accept or Decline non-essential cookies. Your preference is stored in your browser's localStorage so the banner does not reappear on subsequent visits.

You can also manage or delete cookies through your browser settings at any time. Disabling cookies may affect certain features of our website.

5 Third-Party Services

We use trusted third-party services to operate our website. These services may collect data according to their own privacy policies:

Formspree

Our contact forms use Formspree (formspree.io) to process form submissions. When you submit a form, your data is transmitted to Formspree's servers and then forwarded to our email. Formspree's Privacy Policy can be found at formspree.io/legal/privacy-policy.

Google Fonts

We use Google Fonts to display typography on our site. Google may collect certain browser data when fonts are loaded. See Google's Privacy Policy.

GSAP (GreenSock Animation Platform)

We use GSAP via a CDN (Cloudflare) for scroll animations. No personal data is collected by this library.

Social Media Links

Our website links to our Facebook and Instagram profiles. If you click these links, you will be directed to those platforms, which have their own privacy policies.

6 Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:

• Service providers — trusted partners who assist in operating our website and delivering our services (e.g., Formspree), bound by confidentiality obligations
• Legal requirements — if required by law, court order, or to protect our legal rights
• Business transfers — in the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction
• With your consent — for any other purpose with your explicit prior consent

7 Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include using HTTPS encryption for all data transmission on our website.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

If you believe your data has been compromised, please contact us immediately at info@thepurpleballoon.com.

8 Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

For Washington State Residents

Washington State's My Health MY Data Act and related regulations may grant you rights regarding your personal data. You may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Opt out of certain data collection or sharing

For California Residents

Under the California Consumer Privacy Act (CCPA), California residents have the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

Exercising Your Rights

9 Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

If you are a parent or guardian and believe your child has provided personal information to us, please contact us at info@thepurpleballoon.com.

10 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to resolving any privacy concerns promptly and transparently. We will respond to all inquiries within 30 business days.